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INONU-KARTAL PLANTS SUPPLIER DELIVERY PERFORMANCE GUIDELINES –Updated January 2006

  I. SUPPLIER COMMUNICATION - 25 POINTS

·        ASN Performance

CALCULATION  

 

ASN timeliness & accuracy percent is determined by dividing the number of manual part receipts plus the number of consolidator ASN’s by the total number of part receipts plus consolidator ASN’s, and then subtracting this percent from 100. The first inaccurate ASN record will cause a maximum point deduction of 3 points, the second inaccurate ASN record a maximum point deduction of 10 points.

MATRIX  

 

ASN timeliness & accuracy

Percent

Points deducted

Percent

Points deducted

100.00 – 99.50

0

94.99 – 94.50

10

99.49 – 99.00

1

94.49 – 94.00

11

98.99 – 98.50

2

93.99 – 93.50

12

98.49 – 98.00

3

93.49 – 93.00

13

97.99 – 97.50

4

92.99 – 92.50

14

97.49 – 97.00

5

92.49 – 92.00

15

96.99 – 96.50

6

91.99 – 91.50

16

96.49 – 96.00

7

91.49 – 91.00

17

95.99 – 95.50

8

90.99 – 90.50

18

95.49 – 95.00

9

90.49 – 90.00

19

 

 

below 90.00

20

·        Deduction No-EDI

Supplier communicates and receives data via Electronic Data Interchange (EDI)

- Twenty-five (25) points monthly deduction for NO EDI connection- (EDI POINT DEDUCTION NOT APPLICABLE YET!)

·        Deduction NO CMMS3-(e)DDL

Supplier participates in the Common Material Management System - (electronic)Direct Data Link (CMMS3-(e)DDL)  process

- Twenty-five (25) points monthly deduction for not participating in the process(EDDL POINT DEDUCTION NOT APPLICABLE YET!)

·        Deduction Logistics Self-Assessment (LSA)

·         Effective March 1st, 2005 Ford of Europe have changed the requirements of theSupplier LSA. With the update in 2006 (starting May 1st, 2006) the “GlobalMMOG/LE” standard will become the only accepted format.

To all suppliers which currently have any other format in place (MS9000, MMOG,ODETTE, all alternatively accepted within the Q1 2nd Edition requirements), westrongly recommend to take the opportunity to move to the new standard alreadywith the upcoming Update Phase 2005 (starting soon on May 1st, 2005).

Your LSA has to be performed and entered or updated between May 01 and July31 to be valid for the upcoming validity period (from August 01 each year to nextyear’s July 31). Incomplete documentation will cause point deductions in yourmonthly Delivery Performance Rating, which might increase up to 25 points inCategory I (5 – 25 points), see diagram below.

We expect your LSA Update (Certification Date and Level) yearly to be donewithin the validity period via the LSA menu the on SPOD. Please be advised that you should Update it also via GSDB Online Update Token in FSP (Ford Supplier Portal) hosted by Covisint.

We also strongly expect you to review and, if appropriate, update your Company’scontacts and address information in SPOD (under “Supplier Contact Address”).

 

       Problem Reports- Category I

 

·        Five (5) points deduction for each problem report processed for:

o        Maintenance of CMMS3 or SPOD contact data

o        Reaction to problems

o       Shortage answering

·        Ten (10) points deduction for each problem report for:

o       No reaction to problem report / supplier letter

o        Retardation of DDL process

o        SMRT Alert 1-insufficient support of SMRT process

·         Fifteen (15) points deduction for each problem report for:

o        SMRT Alert 2-reluctance to support SMRT process

·        Twenty (20) points deduction for each problem report for:

o       SMRT Concern-cont. non-support of SMRT process  

·        Problem Reports- Category II

 

·        Five (5) points deduction for each problem report processed for:

o        Behind schedule to release

o        Cum Disagreement

o        Delivery not according to ship frequency

o        Documentation/Labeling

o        Overshipment

o        Packaging compliance

o        Shipping discrepancies

o        Window time adherence

·        Fifteen (15) points deduction for each problem report processed for:

o        Supplier caused constraints / production risk

·        Twenty (20) points deduction for each problem report processed for:

o        Delay/insufficient implementation of action plan

o        Supplier caused off-line

o        Supplier caused production-loss   

SIM Rating Figures

Please note that the performance rating figures on the SIM website (Supplier Improvement Metrics) only reflect the calculation without any detail behind. Details can only be obtained via FOSN  Furthermore, delivery data in SIM is only updated once a month (around the 15th of each month). If your ASN data has been amended you can see the data in FOSN which is updatedonline. SIM will reflect the revised score only after the next monthly update.

How to dispute a rating

Fill in “Dispute Form” on system and send explanation including evidence to the responsible Supplier Delivery Performance contact below via mail or fax by end of the dispute term.

Inönü Plant :

H. Emrah Gündüz

Phone: +90 222 213 2422

Mail: egunduz1@ford.com.tr 

Kartal Plant :

Ýlker Buzluk  / Muhammet Arýkan

Phone: +90 216 5647319/ +90 216 5647335

Fax:     +90 216-5647385/+90 216 5647385

Mail: ibuzluk@ford.com.tr / marikan1@ford.com.tr 

 

Dispute is to be done monthly when the data is displayed via SPOD between 1st and 20th of every month for the previous month. Status of Dispute Form (Evaluated or Not Evaluted) can be followed up from  “List Dispute Form” menu.

Note: Incomplete disputes or disputes arriving later than deadline will be disregarded. Only one dispute per month for each category is accepted.

Action Plan

Please realize that it is absolutely mandatory to provide an action plan (in G8DReport format) for every rating below 81 points. Deadline for doing so is the end of the particular dispute term.   

6 Months Weighted Average Calculation

 

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

90

89

94

89

86

76

72

--

87

74

86

74

86

6 months weighted average  =  79,1

How is 6 months weighted average calculated?   

Aug

Sep

Oct

Nov

Dec

Jan

Feb

72

*

87

74

86

74

86

1

2

3

4

5

6

**

72

0

261

296

430

444

0

1

 0*

3

4

5

6

   0**

 

 

Monthly Rating (from SPOD)

Weight

Weighted Rating (line 1 x line 2)

Weights used in calculation

6 months weighted average:  sum of weighted ratings  =1503 / 19 = 79,  sum of weights used

* No rating issued for this month - "blank" months are ignored in both numerator   and denominator for the calculation.

**  Latest rating not used (only "mature" ratings are used in the calculation).

To calculate a weighted 6 months average, a minimum of 2 ratings in the relevantperiod must be available.   

SIM Rating Figures

Please note that the performance rating figures on the SIM website (SupplierImprovement Metrics) only reflect the calculation in SPOD, without any detail behind. Details can only be obtained via SPOD. Furthermore, delivery data in SIM is only updated once a month (around the 15th of each month). If your rating has been amended you can see the actual score only in SPOD, which is updated online. SIM will reflect the revised score only after the next monthly update.

Q1 2nd Edition   

Please note that the minimum requirements for getting your MP&L CustomerEndorsement signed are the following:

  • Delivery history of at least 6 consecutive months
  • 6 months weighted average exceeds 80 points
  • Monthly Delivery Rating for each of the 3 most recent monthsis greater than 80 points
  • Logistics Self-Assessment (Global MMOG/LE) compliance
  • SPOD Contact data filled
  • CMMS3 (screens FBBA / FCBA) filled
  • Concurrence of our SMRT-Team

A summary of Q1 2nd Edition requirements focusing on logistics aspects:

  • This publishing includes suppliers to Ford as well as suppliers to Jaguar,Volvo, Land Rover and Ford Otosan (accompanied by an introduction letter

signed by top management of the specific brand).

  • To qualify for the Q1 Award, all supplier sites must be external manufacturinglocations of production or service parts.
  • All suppliers are required to satisfy these requirements regardless of existingQ1 status.
  • Capable systems are:
    • QS9000 / TS16949 and ISO14001
    • Logistics Self-Assessment of Material Management System:

2005: MS9000, MMOG, ODETTE, Global MMOG LE

2006: Global MMOG/LE

  • Ongoing Performance Metrics determining a supplier’s Q1 Score are:
    • Field Actions / Stop Shipment / PPM Performance

=> owned / controlled by STA

    • Delivery Performance Production

=> owned / controlled by MP&L

    • Delivery Performance Service

=> owned / controlled by FCSD

  • Metrics are reported in SIM (Supplier Improvement Metrics) for the totalpicture of a supplier’s site(s) total quality score.
  • Suppliers are responsible for the total quality of the goods and services theyprovide to Otosan. This includes their control and responsibility for the quality of any supplier that provide them with their product.
  • The Manufacturing Site Assessment addresses ‘Planning and Demonstrationof Manufacturing Process Capability’, ‘Variability Improvements’ (ConsumerDriven 6-Sigma), ‘Manufacturing Efficiencies’ and ‘Customer Satisfaction’. Allsuppliers must review this assessment bi-annually or annually as designatedby STA.
  • All suppliers seeking the Q1 Award must provide customer endorsementsfrom each Ford plant that receives a supplier’s product. Endorsements arealso required from MP&L, STA and FCSD (for service parts). Sites currentlywith Q1 do not need to obtain new customer endorsements to meet Q1 2ndEdition criteria.

Q1 Total Score
Suppliers must maintain an overall score of at least 800 points to obtain / retain Q1
status. Every site begins with a 1,000 point Q1 score.

Scoring Thresholds:

- Field Action                                                controlled by STA

- Stop Shipment                                           controlled by STA

- PPM Commodity Performance                   controlled by STA

- PPM (6 Month PPM)                                 controlled by STA


 --- Delivery Rating ---          --- Metric ---        --- Points ---          --- Q1 Status ---

Production                               100 points        +100 points

(NA / Europe)                   97 to 99 points        +  50 points

       81 to 96 points              0 points

   3 times below 81 points         -250 points              Revoked

                                                                                 (see below)

Revocation of Q1 Status

- Lack of Third-Party Certification (QS-9000 / TS16949, ISO14001)

- Non-Compliance to Logistics Self-Assessment

- Unacceptable Manufacturing Site Assessment, Field Action (withsupplier responsibility), Stop Shipments (with supplier responsibility),   unacceptable PPM score

- Unacceptable Delivery Rating (details next point below)

- Violation of Trust

- Q1 overall score falls below 800 points

Revocation criteria due to Delivery Performance

- Weighted 6 months average below 81 points                           and

- the last two mature months below 81 points                              and

- the current month (last rating month) below 81 points

This is for quick reference only, the complete and official Q1 2nd Edition brochure and additional information can be accessed via FSP (hosted by Covisint).